Privacy Policy

Wuebben Edge isn't open to the public. Accounts are created by Wuebben Construction's office for its staff (and, where the office chooses, for a customer or subcontractor on one of its jobs). Nobody can sign up on their own.

Customers and other contacts who don't have an account still appear in the app, because the office records them there to quote, plan and build their project. Some pages, such as a questionnaire or a proposal, are opened from a personal link without signing in.

• Account details: name, email address, role and a user ID, set up by the office when the account is created, a profile photo if you add one, plus a password (stored only as a secure hash) and, if you turn it on, two-factor authentication settings.
• Work you record: hours, notes, punch list items, reports, follow-ups and other entries you make about jobs.
• Photos: photos you take with the camera or choose from your photo library in the phone app, to attach them to a job, lead, site visit or punch item. The app only reads the photos you pick.
• Notification token: if you allow notifications, a device token so the app can send you alerts about your work.
• Product analytics: which screens and features are used and how, linked to your account, so we can find problems and improve the app. In the web app this can include recordings of a session, with what you type into form fields hidden.

The phone app keeps a copy of the job information you need on your phone so it works without a signal, and keeps your sign-in in the phone's secure storage.

To quote and build a home, Wuebben Construction's office records information about the people it works with, usually given by those people when they contact the company:

• Contact details: name, email address, phone number, mailing address and the address of the project.
• Project details: notes from calls and site visits, questionnaire answers you send us (finishes, budget and other choices), estimates, proposals and job records.
• Accepting a proposal online: the name you type to accept it, the date and time, your IP address and your browser type, kept as the record of your acceptance.
• Text message preferences: whether you agreed to receive texts, when, and which staff member recorded it; and, if you reply STOP, the date you opted out. See SMS terms.
• Text messages: the texts we send you and the ones you send back, kept with your project so our office can see the conversation.

Wuebben Construction texts a customer only after the customer has agreed to receive texts, and the office has recorded that agreement on the customer's contact. The app refuses to text any number without it. The texts are about the customer's own project: questionnaires, proposals and documents to review, scheduling, updates, and answers to the customer's questions. Customers can text back, and their replies go to the office.

Reply STOP to any text to stop them. The app records the opt-out against your number and won't text it again unless you reply START. Message and data rates may apply.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and text message opt-in data and consent are not shared with anyone except the text message provider that delivers the messages for us. Full details are in the SMS terms.

The app doesn't collect your location, your phone's contacts, or data from other apps. We don't use advertising IDs, show ads, or track you across other companies' apps or websites.

Only to run Wuebben Construction's business through the app: quoting and planning projects, sending the questionnaires, proposals and updates people ask for, scheduling and recording work, sending notifications, keeping accounts secure, and fixing and improving the app. We don't sell personal information, and we don't share it with anyone for their own marketing or for advertising.

• Wuebben Construction: its office staff and managers see the information they need to run their business, including the work, hours and photos staff record.
• Xeratec: to operate, secure and support the app.
• Service providers that run parts of the app for us and may use the information only for that work: cloud hosting and file storage, email delivery, text message delivery (Twilio), push notification delivery, and product analytics.

We also disclose information when the law requires it, or to protect the safety of people or the security of the app.

Customer, project and work records, including photos, are part of Wuebben Construction's job files and are kept as long as Wuebben Construction needs them for its business and legal obligations, such as warranties, taxes and contracts. When an account is removed, the person can no longer sign in, but the work they recorded stays in the company's records. See Account deletion.

Information is encrypted in transit (HTTPS). Passwords are stored only as secure hashes. The phone app keeps your sign-in in the phone's secure storage. Two-factor authentication is available for every account and required for some roles. Links sent to customers are personal, expire, and can be withdrawn by the office.

• You can turn off camera, photo library and notification permissions at any time in your phone's settings. Features that need them stop working.
• Reply STOP to any text from us to stop receiving texts.
• To see, correct or delete your personal information, or to have an account removed, contact the Wuebben Construction office or Xeratec (below). Some records must be kept as described above.

Wuebben Edge is for adults and isn't directed at children under 13. We don't knowingly collect information from children.

If this policy changes, we'll update the date at the top and post the new version at this address.

Xeratec Software Development LLC
401 Hancock St, Hancock, MI 49930
kyler.hillstrom@xeratec.com
https://xeratec.com/contact/

Or see Help for other ways to reach us.